CROWN PLAZA RESTAURANTS
Restaurant
Review
The American Restaurant
2450 Grand Blvd.
25th and Grand
816-545-8000
www.theamericanrestaurantkc.com
 
If you have lived in a much larger city than Kansas City and have become accustomed to celebrating special events at a five star Mobil Guide rated restaurant, you will be disappointed to learn that no restaurant in the states of Kansas or Missouri has that elite status, since Tony's in St. Louis lost its fifth star.  But the justifiably highly acclaimed American Restaurant is as close as it gets in Kansas City.  With four Mobil Guide stars, this is a very fine restaurant indeed.  Although this New American restaurant is not quite up to the standards of the few five star restaurants that exist in this country, the difference is not likely to distract from your enjoyment.  Although this restaurant is among the most expensive in Kansas City, the check will not set you back as much as the check at whatever five star restaurant you may have frequented in another city.  In addition, it is a long drive to the nearest five star restaurant (Charlie Trotter's and Trio in Chicago).  The American restaurant is the best restaurant in Kansas City.  Relative to what The American Restaurant provides, it is a good buy.  Although it is the best restaurant in Kansas City, it is not the most expensive.  For example, Morton's Steak House, located just below the American Restaurant, is more expensive (see below).

You can park directly across the street in the Crown Center shops lot on the west side of Grand.  But it is somewhat more convenient to park in the lot directly behind the American Restaurant on the east side of Grand Blvd.  The American Restaurant is on the top floor directly above Morton's, so it is easiest to find the parking lot by watching for Morton's.  The entrance to the lot is just south of Morton's and Hall's Department Store on the east side of Grand.

The menu does not have separate prices for each dish, but rather a fixed price based on the number of courses.  You can have a fine full meal with three courses, or take your time and go for four or five courses.  The three tables by the large windows are the most popular, but you will get a bit more privacy and distance from other tables, if you choose one of the oval booths.

After dinner, you can walk across the street to see a play at the Off Center Theatre or the American Heartland Theatre on the third floor of the Crown Center.


Benton's Steak and Chop House
Westin Crown Center Hotel
One Pershing Road
Kansas City, MO 64108
816-474-4400
web site
This restaurant, at the top of the Westin Crown Center Hotel at Crown Center, is named after the Midwestern painter and muralist, Thomas Hart Benton.  One of his students was the even more famous artist, Jackson Pollock.  The hotel is at the corner of Main and Pershing, facing Pershing.  There is free valet parking at the entrance, if you have the claim check validated by the restaurant.  But alternatively you can drive down into the garage yourself, take a ticket at the machine as you enter, and have it validated by the restaurant.  It is one of the Crown Center's garages, so the parking there can be validated by other shops and restaurants at Crown Center too, including the very pleasant Brasserie Bar and Grille on the first floor of the hotel.

Benton's is one of the city's best steak houses.  They also have fish, but it is frozen.  Benton's has an especially good view from the top of the hotel with large windows on all sides.  The best view is from a 2-top table in a corner with glass on both sides, but all the tables in the restaurant have good views, including the very comfortable oval booths near the back of the dining room.  While I like the food and decor at the Capital Grille at the Plaza better, Benton's is a fine restaurant with a uniquely interesting view of the city, especially after dark.

The attached lounge has much smaller tables and is set up as a bar area, but offers the same menu.  The big plus of the lounge is the live jazz on some evenings starting at 7:30 pm.  Since the lounge is small, it can be difficult to get a table much after 7:30 pm, and the lounge does not accept reservations.  When I was there, an excellent jazz trio began to perform at 7:30 pm, but the singer did not arrive until 8:30 pm.  With daylight saving time, the best view was after 9 pm, when the lights of the city surrounded the restaurant.  While not as high as Skies on the top of the Hyatt at Crown Center, the view from Benton's is directly surrounded by many of the city's lights, in contrast with the view from Skies, which looks over the lights of the city from above.
The Bistro at Union Station
30 West Pershing Road
816-460-2014
web site
This bistro is in the center of the Great Hall of the historic Union Station.  While the menu is modest in its offerings, the upper level not only has an outstanding view of Union Station but offers a string trio of classical musicians (2 violins and a cello) from about 5 pm until closing at 8 pm.  Even if you should choose the more upscale Pierpont's for dining while at Union Station, a drink at The Bistro's upper level is a must, especially if you are there when the string trio is performing.

Kabuki

2450 Grand Ave.
Kansas City, MO 64180
816-472-1717
web site
This excellent restaurant is located on the first floor of the Crown Plaza Shops at the main entrance.  Oddly this privately owned local restaurant has the same name as a chain of Japanese restaurants, but is not part of the chain.  There are many pluses to this restaurant.  You can request brown rice instead of the usual white rice, and you can request tofu to be substituted for any meat in any dish on the menu.  I especially like the spicy basil garlic chicken with tofu subsituted for the chicken.  I also like the mongolian chicken, but prefer the spicy basil garlic chicken.  If you are a vegetarian, you do not have to worry about chicken stock or beef stock in sauces.  They do not use it in any of their sauces.  Even if you order a spicy dish, you may wish to request a side of hot chili pepper sauce (as I do).

There are three different kinds of chairs in the dining room.  The most comfortable ones have padding on both the seat and backrest and have arm rests.  You might want to prefer a table that has those chairs.  Oddly there are no restrooms inside this restaurant.  But there are locked restrooms just outside the entrance within the mall.  You'll need to request the key within the restaurant to use those restrooms.  Unlike some other restaurants, this one is open for lunch on Sunday, when parking at the shops is free (in fact free on weekends).
Milano
2450 Grand
Crown Center
KC, MO 64108
816-398-4825
web
This Italian restaurant is among the best at Crown Center and is among my favorite restaurants in Kansas City.  Although not located close to the Hyatt in Crown Center, it is in fact a Hyatt restaurant.  Milano is next to the entrance to Crown Center shops in a glassed in area.  I especially like the minestrone soup, which is vegetarian without the beef or chicken stock so commonly included in minestrone in KC.  Also I like this restaurant's use of extra virgin olive oil instead of butter in many of its authentically Italian preparations.  In short,Executive Chef Giovanni D'Angelo really knows what he is doing.

Morton's Steakhouse
Next to Halls Crown Center
2474 Grand Blvd
816-474-0555
web site

This restaurant is part of a chain of extremely expensive steakhouses.  Morton's Steakhouse is one of the most expensive restaurants in Kansas City, but not among the city's most innovative restaurants.  Morton's attracts the city's "power players."  If you want to be among some of the city's most influencial entrepreneurs and politicians, but you are not a member of the elite River Club, this is a good place to go.  If you want food value for your money, this may not be the place to go, especially if your preferences lean towards interesting preparations, such as European or Asian preparations.  The style of preparations at Morton's are strictly American.  To my way of thinking the high prices at this chain serve as a form of "country club dues" to assure an elite clientele.  For that purpose, I prefer to join a real country club or go to the Capital Grille at the Country Club Plaza.  The Capital Grille has a large menu with fine choices and an outstanding environment. 

While Morton's uses high quality ingredients, as does the Capital Grille, Morton's does not have a menu (other than a blackboard menu).  They wheel out the choices on a wagon, and you choose from the display.  If you want to know the prices of items on the wagon, you will have to ask about each or walk over to the blackboard menu.  In addition, you may not be happy to see a live lobster moving around on the wagon.


When in Crown Center, if you really want a steak, then try Benton's Steak and Chop House on top of Westin Crown Center Hotel.  Why pay far more for a steak on the ground level of  Hall's Crown Center, when you can have your steak with the view from the top of the Westin Hotel or alternatively can go upstairs right above Morton's for a really fine dining experience at the renowned American Restaurant?

Peppercorn Duck Club

Hyatt Regency Hotel
2345 McGee St.
816-435-4199
www.hyattkc.com
This upscape restaurant is first class in every way.  Its dining room is among the most comfortable and elegant in the city.  The service is second to none in Kansas City.  The dessert bar (mostly chocolate desserts) is free with any entree and is irresistable.  I especially like the fresh fruit with chocolate sauce from the dessert bar.  Regarding entrees, the restaurant specializes in duck, as the restaurant's name would suggest.  But the menu contains many choices, including a vegetarian dish, various fish entrees, and often additional seafood specials of the day.  Their fish comes in twice a week fresh.  If they tell you that it came in that day (or the previous day), you will find their seafood to be among the best in Kansas City.  Even scallops, which often are disappointing in the Midwest, are excellent here, when included with a special of the day.  If you are a vegetarian, you will not be pleased to learn that their vegetarian dishs usually contains chicken stock.  But they'll prepare pasta primavera off the menu, if you request. All of their salads are very enjoyable. 
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Pierpont's Union Station
30 West Pershing
KC, MO 64108
816-221-5111
web site
This old time steak house has a very large dining room inside Union Station.  If you are with a group of eight or more, you might want to request one of the dining rooms on the lower level among the wine racks.  Those rooms are exceptionally attractive.  Occasionally you will be able to use one of those rooms with a smaller group, so it does no harm to ask.  The quallity of the food is high, but not up to the standards of the Capital Grill in the Plaza.  However, the prices at Capital Grill are higher.  In terms of value per dollar, Pierpont's is an excellent choice, especially if you are going to be at Union Station for other reasons.

There is surface parking somewhat to the west of Union Station,but there is a modest charge in terms of dollar bills that must be pushed into a slot.  If instead you continue west along Pershing Rd., you will find a road down behind Union Station (onto OK St) to a series of garages.  The last of them offers free parking for three hours.
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Skies
Top of the Hyatt Regency Hotel
2345 McGee St.
816-435-4199
www.hyattkc.com
This restaurant has a limited menu, but it is very good and has gotten substantially better in recent years.  It previously had emphasized Texas style mequite broiled food, but now has become more sopisticated.  I particulary like the barramundi.  If you want to keep down the cost, you could request the shrimp satay "add on," which is not listed as an entree.  But it can be, if you request it as an entree, with a side of a vegetable.  The satay sauce is sweet and spicy.  If you don't like sweet sauces, you might want to ask for a different preparation.  The chef is very cooperative about changes.  Next time, I think I'll ask for shrimp scampy.

After dinner at any of the Crown Center's restaurants, I head for Skies at the top of the Hyatt Hotel for drinks and the view of the lights of the city from this rotating restaurant.   Such rotating restaurants in other cities often reserve the best tables for diners and locate the lounge area farther from the windows, but the lounge seating at this restaurant is as good as it gets.  But on the other had, you might want to settle in and have dinner here.  The food and service are very good, and the prices are reasonable relative to what you get:  including the best view in the city.

In one of the two bar areas, they have a piano player on Friday and Saturday evenings starting at 8:30 pm.  If you would like to have dinner at the table next to the piano, request table A4.  Alternatively for dinner, you could request a table on the lower level of the two tiers, to be closer to the windows.  On that lower level, you might want to request a booth in section B or E.

Parking is easy here.  If you continue up McGee Street about a block past (north) of the hotel, you will find the entrance to the Hyatt parkiing garage.  The rules are the same as in any of the other Crown Center parking garages, including 3 hour validation by any restaurant at Crown Center.

I can be reached by e-mail at barnett@ku.edu
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